Dear Rachel
Hope you are doing well.
It is so sad that you did not enjoy the trip as everybody else did, you can tell by the other guests´ reviews, everything went as described, sorry we did not meet your expectations as a solo traveler, unfortunately we are not a cheap wild party boat booze cruise, just an all ages fun boat trip with snorkeling, boat with the slide, paddle boards, great drinks and snacks at the sandbar, and very personalized attention, due to the same obvious physical conditions that you describe, we understood that we had to provide you extra assistance, at no time was the intention to bother you.
Blessings and kind regards