Rome
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Full Experience Colosseum Underground Tour

Rome, Italy
VIP Skip the Line Colosseum Underground Tour Full Experience
  • 1 hour 30 minutes (approx.)
  • Offered in: English

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Overview

    What's Included

    • Admission Tickets
    • Certified tour guide
    • Access to the Colosseum's restricted underground
    • Access to Arena level
    • Access to the first and the second levels of Colosseum
    • Entry tickets to Palatine hill and Roman Forum
    • All Taxes and Fees
    • Food and Drink
    • Hotel pickup and drop-off

    Meeting and Pickup

    Meeting point

    • Piazza del Colosseo, 23, 00184 Roma RM, Italy

      Meeting point is in front of the Colosseum metro station (on the lower level), by the green Kiosk (ATM)

    End point

    This activity ends back at the meeting point.

    Ticket Redemption Point

    Piazza del Colosseo, 00184 Roma RM, Italy

    What To Expect

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Surfaces are wheelchair accessible
    • Travelers should have a moderate physical fitness level
    • Upon booking, entering the name of all travelers is mandatory as the tickets are nominative
    • Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers' full names at the ticket office prior to entry may result in denied entry to the Colosseum and Roman Forum.
    • Having ID card/passport for all the participants is mandatory (copy on the phone is OK)
    • Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to the Colosseum and Roman Forum.
    • This tour/activity will have a maximum of 10 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Traveler Photos

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    Reviews

    3.0
    2 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-1 of 2 reviews
    Disappointed
    cordellia_j, Apr 2023
    It started with everyone in the group standing around trying to get the intercoms working and it was a horrible situation. It was spotty at best through the whole tour. I ended up logging on to Rick Steve’s audio tour and put my AirPods in. From the day I purchased our tickets it was a hassle of canceling and rescheduling and then FINALLY getting a booking the day before the tour and then finding out the day of, that the underground part was canceled because of the pope visiting for Good Friday, yet had the company not moved my dates and times around at the last minute for this or that (I have emails to prove it and had nothing to do with the poor in the beginning), we could have had the whole experience. The woman doing the tour had such broken English that it was hard to understand and then at some point she told us we had a 10 minute break to look around and take photos and to meet her on the lower level by the bookstore. We went there and she was no where. We looked around and around couldn’t find her, we eventually called the original number and while I was on the phone with the coordinator some of the group showed up lost also. By the time we found the guide (she was outside the colosseum, no where we were told to be) we lost the rest of the group which was about 6 to 8 people. It was a complete cluster 🤬. We were so sad that our travels across the country couldn’t have been more organized when it came to this group tour. FYI: I did get a partial refund for the lack of underground tour, but I would have much rather seen what I paid for.
    Response from Host, Jul 2023
    Thank you for providing further details about your experience with our tour. We deeply apologize for the inconveniences and frustrations you encountered. We apologize for the hassle you experienced in canceling, rescheduling, and finally securing a booking for the tour. We acknowledge that the last-minute changes and the cancellation of the underground part of the tour due to the Pope's visit on Good Friday impacted your overall experience negatively. We apologize for any miscommunication or inconvenience caused by these schedule adjustments. Regarding the language proficiency of our tour guide, we regret that the broken English made it difficult for you to fully understand the commentary. We want to assure you that we have taken immediate action to address these concerns. We no longer work with the tour guide in question to prevent any future instances of group management difficulties and ensure that our guides meet the highest standards of language proficiency and knowledge. Please know that our underground tour guides are extremely professional and well-trained to provide a high-quality experience to our customers. It is our priority to ensure that our guides deliver comprehensive and engaging tours, allowing you to fully appreciate the historical significance of the Colosseum.
    Likely to Sell Out

    From $152.79

    up to 24 hours before the experience starts (local time)

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