Hello Andrew...
Thanks for sharing your comments and personal impressions on this tour. It is really important to us.
We are glad to know our small group tour was on time and our guide was well knowledgeable. Also, we are happy to see you liked Moon valley as we do.
Regarding your concerns about this tour, please note our tour description indicates this is a tour with Bilingual driver-guide assistance. This condition has never had a claim on our passengers as the quality of the service has been always well appreciated.
Regarding the entrance fee, we are really sorry to know the official webpage of the Moon Valey Site did not accept your address. As you mentioned, you had the option of purchasing the tickets with a little admin fee in advance, or directly on spot that day.
The entrance fee is mandatory. This place is managed by aboriginal communities and they collect it. There is no need to bring a paper ticket, this is the reason why you did not receive one.
As you mentioned, the service was well provided and our guide did a good job; which is more than a van, a guide, and a bit of diesel; so we really appreciate your comments. We are happy to know you enjoyed the tour.
See you again soon!
Thanks and regards
Ayelen