Hi Nancy, I am sorry the bike path did not meet your expectations. However, I am glad to hear that my employee Scott and the bikes were great. I feel like this is not a fair review as we cannot control who is on the riverwalk. Unfortunately, the Monday you chose was the beginning of spring break week. In the 35 reviews we have, this is our first non 5 star review. No issue with your verbiage, we ask that you reconsider a 5 star review since Scott did his job and you mention the bikes were great.