Chichen Itza, lunch and Cenote from Valladolid (Private Tour)

Name: Chichen Itza, lunch and Cenote from Valladolid (Private Tour)
Brand: Make Your Own Tour
SKU: 117119P6
Price: 230.00 USD
Rating: 4.5 (7 reviews)

Valladolid, Mexico

Chichen Itza lunch and cenote Ik kil from Valladolid

6 to 7 hours
Pickup offered
Offered in: English

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Overview

What's Included

Lunch
Bottled water
Private transportation
All Fees and Taxes
Admission ticket for Chichen Itza

Alcoholic Beverages
Soda/Pop

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

We will pick you up at your hotel or guest house. In case your place does not appear on the list, please provide us with your information, with the address and details if necessary, in order to reach you without complications or delays.

What To Expect

Chichen Itza

2 hours 30 minutes • Admission Ticket Free

Ik Kil

1 hour • Admission Ticket Free

Tekom

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking, unless booked within 1 day of travel. In this case confirmation will be received as soon as possible, subject to availability
Not wheelchair accessible
Infants must sit on laps

No heart problems or other serious medical conditions
Most travelers can participate
This is a private tour/activity. Only your group will participate

Operated by Make Your Own Tour

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

Reviews

4.5

7 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-4 of 7 reviews

Amazing experience!

Alexis_B, Jul 2023

From start to finish, this was an incredible experience. Easily the best part of my vacation. Nefi was a phenomenal tour guide. He was friendly, knowledgeable, and happily answered all of our many questions. We were picked up in a comfortable car and had very pleasant drives to each location. Nefi provided a great and informative tour of Chichen Itza and then gave us time to explore on our own. He was flexible with timing which was great for us. Ik Kil was stunning, our lunch was amazing, and our experience interacting with the stingerless honey bees was so fun! I can’t recommend this tour enough!

Great Experience!

April_M, Jul 2023

What an amazing tour! Highly recommend. The cost was well worth it. Nefi was an awesome tour guide - he was so knowledgeable on Mayan history and culture. We got to experience Chichen Itza before all the tour buses arrived and got great pictures without tourists in the background. Il Kil cenote was breathtaking and again we were nearly alone before the tour busses arrived.

A wonder of the world!

Onna_H, Jan 2023

Enrique allowed us to change our meet up time to accommodate breakfast and greeted us with lots of enthusiasm! We arrived at chichen itza before the large tour buses—perfect—and led us through the history of the Mayans. We spent a couple hours walking through the site and then traveled to the cenote. It was gorgeous and refreshing. And, we were able to arrive before the crowds. After the swim, we learned that this was Enrique’s first tour—he was a pro! We asked a lot of questions about the history of Valladolid and he gave us food and drink recommendations for the city. It was a great day! Enrique is a genuine person whose love of his city is clear.

Expensive for what's included in price, would not recommend.

jp_l, Mar 2022

After confirming by message that tickets to chichen itza were including, we borded the bus to be told they weren't. After some negotiation we were given the admission tickets to chichen itza. This needs to be clarified in the description. This trip includes, transportation to the sites mentioning, admission to the cenote and buffet style lunch. It DOES NOT include tickets to chichen itza and DOES NOT include a guided tour of chichen itza. Admission to chichen is 571 mx , 28 dollars approx 26 euro. Admission and lunch to cenote is 350 mx which is included, 17 dollars or 16 euro.

Response from Host, Jul 2023

Hello JP Leahy, I personally did your tour, and is very interest and disappointment how you mention your experience, and I appreciate your time for leave this review and the chance to response at this. We're 10 minutes earlier before your pick up time in the main lobby of your hotel, and you were late, because you mentioned you were at the other side of the Hotel, something which is fine for us. When I start driving I introduced my self and tried to break the ice asking about your self and how good was your stay in the city of Valladolid and share some history details and highlights of the city, after this little talk I explained the tour details, I mean according to the description of the product booked (Because we have many products and options) and I showed from my phone (because of the internet) how is posted the tour details from the booking system with all this information, and was in this point when you mentioned that you did the question about the tickets and somebody text to you that the admission tickets were included, and I can't deny that I was surprised, and I was in shock, I asked who been text you? and in that moment was when I shared internet to you for be able to check this, and yes was my self, the one who say were included, and I explained that in that moment I was so busy with other reservations and I was just try to response as soon as possible and I recognized my mistake and asked apologize for this confusion. After been driving for 30 min your solution was to go back to the hotel and you asked to me for your refund (like tour operator we don't charge you directly and we don't have you money until some weeks latter of the tour), I propose to cover and provide your admissions tickets (I paid this from my pocket) and continue with the tour, and I saved you from 30 to 60 min of the line with our pre paid tickets, I didn't hear thanks about this, and I was thinking maybe at the end of the tour you will mention some gratitud about this, We wait for you in the parking area because our service like a tour guide were not included, after more than 2 hrs we meet us again and take you to the next stop in the Cenote Ik Kil, I provide your tickets and explain all details about the Cenote and also the details for the buffet lunch, I gave you your free time for enjoy yourself and time and according our meeting point for take you back to your hotel, after all this I did your drop off and on the way back I tried to respond any question of yourself and have a good time at your way back. I did the drop off and never heard from you any thanks for the tickets. And after been in this business of the tourism industry for more than 20 years I know pretty well, is much easier to get a bad reviews than excellent reviews. in my own numbers I know that from 10 different tours I'll get 1 review. And I'm ok with this because after many experiences, I know there are some travelers who are looking for free tours or any way to get a compensation for any reason or excuse, and this is not fair, We do this for support our families and community, We love our job and We do our best for offer the best experiences and make worth it your holidays, We are not a social assistance who wants to pay for your vacations. I learned a lot of this experience and for sure this will not happen again. I did some changes in this product in order to be super clear with the details. I just want to end with this saying, the really good thing or best things of this life are not cheap.