Dear Rob,
We are very surprised by your comments about our Waterford tour. All the admissions are included on this tour. We had spoken with our driver/ tour guide and he guarantee us, gave you all the vouchers to show on the gates/ receptions for each site, so I am wondering what did you do with the vouchers, please?
In any case we verified that Kilkenny Caslte has no charge you anything extra nor has Rothe House.
About Waterford Crystal, you haven´t show the voucher or identified yourself on reception that is the reason you pay again, so if you get in touch with us on private mode though our email: topprivatetoursuk@gmail.com, we will be happy to pay you back these 2 tickets.
Regarding, use a taxi to do this tour, it is a good option but I doubt any taxi driver has the area knowledge of a driver/ tour guide.
About your comment: it is a tour for seniors people, I have never thought that acquiring knowledge and general culture was limitid to that sector of population
Many Thanks
Pilar Gonzalez