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Windhoek City Tour
Windhoek, Namibia
- 2 to 3 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Discover the hidden gems of Windhoek, the capital city of Namibia, on a specialized tour that takes in the city’s landmarks, important historical places, and scenic views. Visit Heinitzburg Castle, built in 1914 by a local architect, and the Alte Feste, a fort that stands as the city’s oldest building. Learn about the German colonization of Namibia, and about local indigenous history and traditions.
- Try local street food and learn where the best spots are
- Discover local townships and learn about apartheid’s effect on these neighborhoods
- Visit the Penduka craft market
- Small group tour—around seven people will take part
What's Included
- Hotel drop-off (if option selected)
- anything not under inclusion
Meeting and Pickup
Pickup points
Select a pickup point
Start time
08:00 AM
Pickup details
Please advise on your hotel/ accommodation name when making you booking.
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infants must sit on laps
- Most travelers can participate
- Children must be accompanied by an adult
- Child rate applies only when sharing with 2 paying adults
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Reviews
3.5
4 reviews
William_B, Apr 2024
The tour guide never arrived without notice and never resounded. Trying to obtain a refund through Viator.
Response from Host, Apr 2024
Dear Sir,
We sincerely apologize for any inconvenience caused. We acknowledge the impact this may have had on your experience in Windhoek. Please accept our apologies on behalf of our tour operator, who only became aware of the booking late Sunday afternoon.
Rest assured, we are implementing procedures to prevent such occurrences in the future.
Once again, we extend our sincerest apologies.
Kindest Regards,
The Blueberry Travel Team
Sara_M, Apr 2023
I'm going to start off with BlueBerry Travel does not have great reviews - so this was a bit of a gamble.
But I set up booking 1 week before and then called their offices about pickup details. I was rebuffed and told I had to go through Viator for confirmation. So, I sent a message through Viator asking about pickup with information about my location.
2 days before, I got message through Viator confirming the tour, but not pick up validation. So I sent 2 more messages about pickup with info about my location requesting confirmation.
Day of tour
7:45 waiting for 8:00 pickup
8:00 call offices, they promise to arrange a taxi and return call
8:26 call back, get passed 3 times to different people, phone service died
8:32 call back with more cell service minutes, speak with attendant about driver.
8:36 receive sms with drivers number
8:52 call driver who says he will arrive in 10min
9:09 call driver who says he arrived at the head office of Blue Berry Travel because he thought that was the address of pickup. Driver asks for sms of address and Google map listing.
9:10 send sms and Google map pinpoint to driver
9:36 driver arrived.
And it slowly unfolds that he’ll not only be my taxi, but also my tour guide. Technically, he's been hired from another company who services Blue Berry Travels. But actually he’s a taxi driver. And as the tour went on, it became very apparent he's not a tour guide.
We started with a visit to the National Independence Museum (beautiful murals, historical sculptures, but really just a collection of photographs with minimal captions. It is not a museum in the traditional sense as it does not tell a story, it merely presents arts and photos from historical moments) My guide merely walked alongside me through the museum, read a handful of captions out loud and sometimes knew some important people. At times we were both confused. But we did our best to make sense of things and joke around.
Then we visited the next-door Alta Feste old German fortress - which has the genocide memorial on the outside. Again, my guide did not know any information about the images, but merely read the caption aloud. So I shared with him what I read in the guide book. We were both confused.
Then we visited just opposite - the National Museum Administration building which is housed in the old German high school. There are old exhibits in the hallways and one room of historical library with scrapbooks of articles and several shelves of books on national history. My guide accompanied me but let me do all the reading and visiting on my own.
Then we visited the parliament gardens. We bypassed the gate and walked through the garden. But again, my guide did not know any of the statue’s significance or anything about the gardens or parliament.
Then we got back in the car and drove to the Namibian Craft Centre. I bought 2 identical history books - one for my guide and one for me - because neither one of us knew enough history to make a decent tour.
In the end, I can say that he was a nice man guy and acommodating to go to these places and drive around. So congratulations to him for being a good sport and trying his best - despite a serious lack of historical knowledge.
But shame on Blue Berry Travel for this lacklustre tour. Shame on Blue Berry Travel for enforcing use of the Viator platform but then not communicating back to clients until last-minute for arrangements. In general, I would not recommend Blue Berry Travel OR this tour. My taxi-driver-turned-guide and I did our best to make the most of us - so congrats to us. But overall, it's embarrassingly poor tour and not a good presentation of such an interesting and beautiful country.
Response from Host, May 2023
Dear Ma’am
We would like to extend our sincere apologies for the delay in the pick-up and the unsatisfactory experience. We understand how this could have caused a significant inconvenience and we apologize for any distress caused by this.
This was an unfortunate mistake on our tour guide’s end, as he had forgotten to pick up you for the city tour, which resulted in a delay. We have spoken with our Tourism Guide and he has assured us that this won’t happen again.
We would like to assure you that we take customer satisfaction very seriously and are working hard to ensure that our service meets your expectations going forward.
Thank you for your understanding,
From $48.00
up to 24 hours before the experience starts (local time)
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