Hello Laura,
We completely understand the challenges you may have faced with your replaced knees during the tour.
Regarding the scooter seat, we want to clarify that it was fully functional. As we explained, scooters have a suspension system to provide more comfort during the tour. So the seat wasn't misadjusted; the shifting you felt was the suspension working.
Despite the situation, we offered you the option to do without the seat and provided you with two diferents scooters, but we completely understand that your knees complicated things a bit.
We're thrilled that your husband enjoyed the ride to the fullest! However, it's worth mentioning that, as he doesn't consume caffeine, theine, or alcohol, he asked us to skip two of our gastronomic experiences: #MateTime and #FernetTime.
Therefore, by skipping these experiences, the tour ended 30 minutes earlier than planned.
We hope you both enjoyed your trip to Argentina.
Best regards,
Mike.