Chicago

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Private Arrival Transfer from Chicago Airports (ORD) (MDW)

Chicago, USA

Private Arrival Transfer Chicago Airport to Downtown Chicago

From $89.60

per group (up to 3)

Select Date and Travelers

up to 24 hours before the experience starts (local time)

1 hour
Pickup offered
Mobile ticket
Offered in: English

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Overview

Ensure a hassle-free arrival at Chicago O'Hare International Airport (ORD) or Midway Airport (MDW) with this private transfer service to your downtown Chicago hotel. Take the stress out of finding a taxi at Chicago's busy airports and book a private vehicle in advance. You'll travel in style by luxury sedan or SUV that can accommodate up to five passengers.

Private door-to-door service from Chicago International Airport (ORD) or Chicago Midway Airport (MDW) to downtown Chicago
Ensure peace of mind when arriving at Chicago's busy airports!
Luxury sedan transports 3 people or an SUV can seat up to 5 people
Enjoy a hassle-free transfer service

What's Included

One-way private transfer
All taxes
Fuel surcharges
Non-airport fees

Tolls (if taken)
Parking or airport fees (if applicable)
Gratuities (up to the customer's discretion)

Meeting and Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

Drop-off point

Chicago, IL, USA
and surrounding area

Pickup details

Private door-to-door service from Chicago International Airport (ORD) or Chicago Midway Airport (MDW) to downtown Chicago

What To Expect

Skip the stress of finding a taxi at the start of your trip in Chicago. Simply enter your details when you book, pay in advance, and then show your voucher to your driver when you land at O'Hare International Airport or Midway Airport.

Travel to your downtown hotel in a luxury sedan for up to three passengers or a minivan for up to five passengers. All vehicles feature stylish and spacious interiors and you will be met and escorted by a professional chauffeur. This private Chicago transfer service is available 24 hours a day, seven days a week.

Price is per person, based on three or five passengers per vehicle, depending on option selected.

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Each traveler is allowed a maximum of 1 suitcase and 1 SMALL carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
One hour waiting time on international arrivals, after that, there is a charge for waiting time. We do accept major credit cards, and do not insist on cash payments. Receipts are provided upon requested
Service animals allowed

Child seats are required for children 8 and under by law and and not provided by the local supplier
When selecting a vehicle size, please consider the storage capacity for luggage based on number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate
Price is per person, based on three passengers per sedan or five per sports utility vehicle
Most travelers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review

Rebekah_R

This was a painless experience. Communication was straight forward and easy. Our driver, Herze, was there within minutes of us stepping outside. The car was spacious and very comfortable. Herze was very personable and we had a great conversation. I would highly recommend this company.

Reviews

3.5

170 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 170 reviews

I highly recommend this car service!

Rebekah_R, Apr 2024

Response from Host, Apr 2024

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Not reliable and unprofessional

Olga_J, Dec 2023

I reserved a pick up from hotel to airport in Chicago and driver never showed. I asked for a 4am pickup since my flight was at 6am, I was in the lobby at 345 and driver never showed. When I texted him he said he called at 326am and since I didn’t answer he moved on. The number that came up in my phone was from a female and the driver was male. Unreliable and unprofessional. Will never use again or recommend again. Now disputing the charge to get my money back.

Response from Host, Dec 2023

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Not worth the money!

Katja_T, Oct 2023

It is faster and cheaper to commute via uber, it would have saved me 50% of the price! We had to wait and I was on the phone for 20 minutes because the phone number I was instructed to text upon arrival did not respond! I was put on hold several times by dispatch! Lesson learned, next time I will just grab a ride share for $48 instead of paying over $90 and end up with a total distraced driver! Not to mention we found an Iphone in the car and our driver stated it is to much of a hassle trying to find the owner! It was not the vibe I wanted to start my chicago stay out with!

Response from Host, Oct 2023

My shuttle never arrived

Florencia_M, Oct 2023

I reserved and prepaid for a shuttle service to pick me up from airport to my hotel. When I called the number to pick me up. I was told my reservation was called the day before by the booking agency and there is nothing they can do about it. I needed to call them. When I call Viator they said there was problem in verifing my destination address and they have try to contact me. I never got a message or phone call. They did no try to fix or send me another car and I needed to wait for an investigation to get my money back. I ended up taking a Taxi for a services that was already pay. I got an email today the day after the booking. I needed to add the Lady at Viator was very nice but could not fix my problem even though was not my error.

Response from Host, Oct 2023

Airport pick up

Joyce_L, Sep 2023

There was a mix up on what terminal to pick us up from. I called our driver Reggie, he told us to stay put he would come to us! Professional and courteous he got us to our hotel safely. Nice conversation about must try foods in Chicago! So glad we booked this ride instead of trying to find a ride share option! Definitely recommend!

Response from Host, Oct 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Great experience

Mark_S, Aug 2023

Smooth experience from booking on Viator to communication upon landing. Received multiple texts after switching off airplane mode from driver and company with instructions and timing of pickup. Driver was in holding lot and arrived within 15 min at door we were waiting at. Helped with our bags and got us to our downtown hotel earlier than the 1 hr Google map estimate. Five stars

Response from Host, Aug 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Easy and safe!

Anonymous, Jul 2023

I was traveling with 3 teens and our flight got in at 1am so safety was a concern. I can't say enough food things about this company. They were helpful, safe and on time. I will definitely use them again.

Response from Host, Jul 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Great way to end a trip

Kendryn_M, Jul 2023

Kent was great! Very professional and in constant communication. It was nice to not have to fight traffic at O’Hare after an enjoyable vacation.

Response from Host, Jul 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Kent was a great driver!...

Elizabeth_N, Jul 2023

Kent was a great driver! The pick up was smooth and easy. 5 of us flew in from different areas around the country and he was flexible in waiting for everybody to make it to the same terminal.

Response from Host, Jul 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

TERRIBLE EXPERIENCE

Ernest_A, Jul 2023

Terrible experience, as the driver was not at airport, nor did he/she show up, even after being told I would get a call. My family and I ended up having to take an Uber with my family and am seeking a refund!

Response from Host, Jul 2023

Great service

Sharon_W, Jul 2023

Outstanding....driver was very friendly. I will recommend to others whend traveling to Chicago. No issues and was present even I arrived.

Response from Host, Jul 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Very good service!!!

Madeline_P, Jun 2023

Young man was very charming business and very good conversation about his future and his endeavors!!!

Response from Host, Jun 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Great Experience

Corinna_W, Jun 2023

Excellent Driver, amazingly clean SUV. Would highly recommend if you were needing to get into the city

Response from Host, Jun 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

We were dropped off the...

Jill_M, Jun 2023

We were dropped off the wrong hotel, Lee then had to walk in the dark unfamiliar with the area to find our hotel with our luggage

Response from Host, Jun 2023

Taxi service posing as a hired private car

Adam_W, May 2023

I requested a private sedan (there were pics of the available cars) and prepaid with tip. But I was picked up by a taxi driver. He told me it would be $55 and then pretended to have a language barrier when I tried to explain that I prepaid with a tip. I’m convinced he was hoping I would go ahead and pay him additional money to avoid confrontation. He then called somebody and they said the exact same words “prepaid with a tip” and miraculously he understood. I do not plan to use this service again.

Response from Host, May 2023

Horrible.

christine_h, May 2023

I paid ahead of time. When I called for the driver they informed me they could not pick up my family of 6 giving no reason. They advised me to “try and get my money back”. They gave no reason and no apology.

Response from Host, May 2023

Driver texted me just as...

Phillip_W, Apr 2023

Driver texted me just as we got off the plane. He was very patient and friendly and communicated extremely well. Excellent experience!

Response from Host, Apr 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

When I return, I will always request this company, more specifically Joseph

Elise_S, Mar 2023

Joseph was extremely professional yet made the longer than anticipated commute pleasant as he was relatable and knowledgeable.

Response from Host, Mar 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

It was great flight was...

Cory_E, Mar 2023

It was great flight was delayed 3 hours and they were ready and waiting when we got our bags. Made the trip better

Response from Host, Mar 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Driver was very helpful...

Eddie_O, Mar 2023

Driver was very helpful and clear instructions on arrival that ensured no delays in picking us up. The car was exactly what we expected and was very clean. Overall we were very pleased with the experience

Response from Host, Mar 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

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