Cozumel

Cozumel Snorkeling Tour to Palancar Reef and El Cielo

Cozumel, Mexico
Cozumel Snorkeling Tour to Palancar Reef and El Cielo
  • 4 hours
  • Mobile ticket

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Overview

Book this group snorkeling tour in Cozumel to see the famous reefs of Palancar and Colombia where you’ll see all sorts of tropical fish. You’ll also snorkel in the shallow water off Playa El Cielo. After this, you’ll have refreshments provided like fresh fruit, beer, soda, and more.
  • Easily meet your group at the departure point
  • Keep costs down with this small-group tour
  • All snorkel equipment is provided so no need to bring your own
  • Tour for around 4 hours, then the rest of the day is free

What's Included

  • Snorkel equipment
  • Bilingual snorkel guide
  • Alcoholic Beverages
  • Bottled water
  • Brunch
  • Tipps and Gratitudes

Meeting and Pickup

Meeting point

  • Snorkel in the Sky
    Unnamed Road, Q.R., Mexico

    Cozumel Port Caletta. Please take a taxi to the port Caletta in Cozumel. That is where the boats are waiting. Please ask there for the Major. He will wait for you where the blue sun umbrella is.

End point

This activity ends back at the meeting point.

What To Expect

Palancar Reef

1 hour 20 minutes • Admission Ticket Included

Playa El Cielo

1 hour 10 minutes • Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • Not wheelchair accessible
  • This tour/activity will have a maximum of 16 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

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Reviews

4.5
19 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-4 of 19 reviews
Guide was very...
Anthony_N, Jul 2023
Guide was very knowledgeable of area helpful informational. Let’s us view the ocean while staying together
Response from Host, Jul 2023
Thank you very much for taking the time to share your experience with us. We are glad that you liked the excursion and that you enjoyed the ocean. Have a fantastic stay and we hope to welcome you soon in Mexico again.
Great place
Fabiola_L, Mar 2023
This was the best part of my trip, el cielito is just amazing, the ocean it’s so clear it looks unreal.
Bad tour; lovely fish.
Vanessa_V, Mar 2023
Cozumel is a beautiful island and the water speaks for itself, but the experience on the boat and with the guides was sub-par. Getting there was actually easy and the directions were clear. We were kindly greeted. 1st problem: the boat was overpacked. As an AOW diver who has been on many dive boats, we were over by at least 3 people. There were 13 passengers (All large adults except for 2 minors who were teenagers). 2) Our captains were not bilingual and did not translate English except for very few words well. I spoke Spanish and translated for my friends, but VIATOR should be clear about the translation up front in case there are families who don't speak Spanish. 3) We did not go to Palancar, even though I asked for them to take us there specifically. The captain tried to explain in Spanish that there were jelly fish in Palancar, so he was going to take us to a totally different site. I understand that he seemed like he was trying to be "safe" but there were apparently many sites without Jellyfish at Palancar that day. I was quite upset when I found out about this because I checked with divers and snorkelers who were there at the same time and they said it was a perfect day! As a substitute, the captain took us to see "Star fish". We saw one star fish and all sand for a 30 min visit. Not worth it AT ALL. I see more than that in 5 ft visibility in SoCal where the water is freezing in the Pacific Ocean. They should have made an effort to get us to a safe area at Palancar and should have worked with smaller groups and made an effort to understand our swimming skills and experience because Cozumel has some of the best snorkeling in the world! I can't believe that the captain made no effort to take us to those best sites... 4) Don't expect food. Yes, there is a whole cooler full of beer, but there is only a plate of food to feed 4 people for a "small lunch". We didn't get to eat at all because the two families on the boat with large adults finished everything before we could have a bite. We were starving and felt swindled after they promised at least some food! It should not have to be Darwin's "survival of the fittest" or "last of us" feelings on this boat here when we've paid for the food included. 5) Last but not least, there was only one guide in the water with the group of 13 people and he showed favoritism to one of the families and ignored everyone else. There were people struggling and could have drowned because he went way ahead of everyone and didn't wait for people to get off the boat before leading the first family ahead in the water. It was absolutely unprofessional. I had to step in a buddy-pull a struggling swimmer back to the boat because they had started to go under water and the only water guide on this trip couldn't care less and was three dozen feet ahead during big currents. Totally unsafe experience and against water regulations for guides. Overall, the tour was terrible and not hospitable. I would not recommend it. The water was gorgeous and the fish are lovely, though! So find a better tour that gives you your money's worth and ensures your safety and comfort equitably.
Reefs, sea stars and...
Heather_H, May 2022
Reefs, sea stars and drinks in water. A bit too much waiting around beforehand. Info re photos to purchase not given, maybe because we were the only English speaking people.
Response from Host, May 2022
Thank you for taking the time to share your experience with us. And thank you also to address that you wanted to purchase pictures of the tour. As already explained by email, we do not offer photography services and there was no one on your boat to take professional pictures. Maybe a captain or guide took a picture for himself and we asked the staff, if they can send the picture to you free of charge. We hope you enjoyed the tour anyway and could take some amazing photos with your mobile phone. All the best for you Birgit

From $72.51

up to 24 hours before the experience starts (local time)

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