Dear Gus_S,
Thank you so much for choosing our El Cielo Sandbar and Reef Snorkeling private tour for your day in Cozumel and for sharing your experience on TripAdvisor! :)
We're thrilled that you had a great time exploring El Cielo Sandbar and snorkeling at the reef with our guide Renee. We apologize for the initial miscommunication about the meeting point, but we're glad everything worked out well afterward.
We'll definitely take your comments into consideration and make improvements to provide an even better experience for our future guests.
We appreciate your recommendation and are truly grateful to have had you as our very first customer for this new tour! It means a lot to us!! :)
We hope the rest of your cruise aboard Celebrity Cruises was equally enjoyable. If you ever find yourself back in Cozumel, we would love to welcome you again for another memorable adventure!
Thank you once again, and cheers to many more incredible journeys!
Tropical regards,
The Costa Maya Shore Excursions Team