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Knossos Skip the line Ticket and Audio Tour on Your Phone

E-Ticket & Audio Tour for Knossos Palace: Unlock Minoan Majesty

Name: E-Ticket & Audio Tour for Knossos Palace: Unlock Minoan Majesty
Brand: Clio Muse Tours
SKU: 57246P44
Price: 28.82 USD
Rating: 3.5 (56 reviews)

Crete, Greece

2 hours 30 minutes (approx.)
Offered in: English

Overview

Instead of tying yourself to a large group tour with a rigid itinerary, take your time exploring the ancient Minoan capital of Knossos with this private audio tour. Visit the remarkable Palace of Knossos and many other highlights of this archeological site, including South Propylaeum and the West Magazines. Leave the guidebooks behind and learn about the culture and lifestyles of people living in Minoan Crete from your audio guide.

Enjoy uninterrupted views of nearby landmarks like Mount Juktas
No exorbitant roaming charges: maps and guide can be downloaded for offline use
Slots in around your schedule, not the other way around: plenty of entry times
Audio guide available in English, Russian and Chinese

What's Included

Adult entry ticket
Self-guided audio tour for your smartphone (Android & iOS)
Offline content (text, audio narration and maps)
Activation link to access your audio tour

Live Guide
Smartphone or headphones
Food and drinks
Transportation

Meeting and Pickup

Meeting point

Knossos Palace
Knossos 714 09, Greece
There is no meeting point, so no live guide will accompany you. The audio tour starts at the main entrance of the Palace of Knossos.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Travelers should have a moderate physical fitness level
This is a combination of a downloadable self-guided audio tour for your smartphone (accessible through our app) and an entry ticket for the Knossos.
No live guide or meeting point provide
You will receive an email from the local supplier with important ticket & audio instructions.
An Android (version 5.0 and later) or iOS smartphone is required. The audio tour is not compatible with Windows Phones, iPhone 5/5C or older, iPod Touch 5th generation or older, iPad 4th generation or older, iPad Mini 1st generation
From 1st of April to 31st of October senior citizens over 65 from Greece or other EU member-states and the European Economic Area, upon presentation of their ID card or passport for verification of their age and country of origin.
From 1st of April to 31st of October Non-EU citizens, between 6 to 25 years old, upon presentation of their passport, are entitled to 50% reduced admission. However, they have to wait in line.
EU citizens aged 0-25 are entitled to have free admission tickets. However, they have to wait in line to show ID card or passport.

Booking requests received between 17.00-8.59 am will be served the next morning from 9.00 am.
You will need storage space on your phone (100-150 MB)
Viator voucher is not your entry ticket and is not accepted at the site
Download the ticket(s) & audio tour while on WiFi prior to your visit - no wifi/4G on-site
Tickets need to be either printed or downloaded on your phone. Ticket(s) will be sent 24 hours prior to your visit
Ensure that your smartphone is fully charged & that you bring your earphones
The archaeological site of Knossos is extensive and open so the visitors should wear comfortable shoes and sunscreen and take a hat and a bottle of water.
The archaeological site of Knossos is open: from 1st April until 31 October daily: 08:00 - 20:00 and from 1st November until 31 March daily:08:00- 17:00
Due to the touristic affluence, it is advised to start your visit early in the morning
This tour/activity will have a maximum of 100 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

3.5

56 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 56 reviews

Knossos tour with audio link

Sandra_G, Sep 2023

My audio stopped working after a few minutes. I contacted the company to get a refund and they said they would refund to the card that I used to purchase the tour. I sent back an email right away to say that I have a new credit card number, but I have heard nothing back. I tried to add my new card number on my Viator profile, but that page says " not available ".

Response from Host, Oct 2023

Dear Sandra, Sorry for the late reply. We apologize for the inconvenience you faced. In this case, please contact customer.care@viator.com and ask for a refund. Kind regards, Angeliki, Product Dept.

Not worth it

Janet_M, Jun 2023

Just get ticket not audiotour. It was a waste. Followed the hundred directions and had audiotour working before we went to the site and then nothing once there. Have a new iPhone and older android neither worked at site. Although line was long it moved better then WC line Just get tickets tours there if you must. Not worth the trouble

Response from Host, Jul 2023

Dear Janet, Thank you for your feedback. Our records show that you successfully downloaded one of the two audio tours and the tickets. However, it appears that the other audio tour was not downloaded and remained as a request. This may happen because of a bad internet connection or not enough mobile space. In this case, you could contact us at support@cliomusetours.com to immediately solve your problem. Kind regards, Peri, Customer Care Dept.

Beautiful and impressive ancient city

Theresa_R, Jul 2022

We ha a lovely time visiting the ruin. I found the frescos and the how much of the city was so preserved absolutely beautiful. The audio tour was very informative and I enjoyed it thoroughly.

Response from Host, Aug 2022

Hello, Greetings from Clio Muse Tours. Thank you for your feedback! Best regards

Easy Knossos tour

Kimberly_W, May 2022

The tickets and guide audio are texted and emailed immediately upon booking. Very user friendly. You can go at any time and skip the line into Knossos. Highly recommend this. We stayed about an hour although the audio is longer. It’s a great option if you want to see the ruins but not spend a full half day with a live guide. We enjoyed this trip a lot

Response from Host, May 2022

Hello , Greetings from Clio Muse Tours and thank you for booking with us. We are glad that you enjoyed your visit to Knossos Palace. Thank you for your input and your time. Hope to see you again! Best regards,

Disappointed

Kathi_D, May 2022

Could not download the guidance audio it was 8 gigs and we tried three times used up a lot of our data plan

Response from Host, Jun 2022

Hello, Greetings from Clio Muse Tours. We are really sorry for not enjoying your visit with us. Please contact support@cliomuseapp.com in order to resolve any issues or/and refund you. Best regards

Great experience!

Josephine_T, Mar 2022

Had an amazing time trotting around the ancient palace. The audio guide was really useful in helping me discover the most important elements and stories behind this amazing place! The booking and ticketing process were seamless. Highly recommend this experience.

Had a great time

Anna_L, Mar 2022

I had a great time touring around the Palace of Knossos. The audio tour was very detailed and structured filled with interesting facts about the place. I definitely recommend it!

Royal experience

Katy_P, Mar 2022

"Palace of Knossos: Pre-booked e-Ticket and Audio Tour on Your Phone" makes it super easy to access the palace of Knossos, while offering remarkable tour content! I totally recommend it.

An overwhelming experience!!!

Chris_N, Mar 2022

Overwhelmed by this experience! The palace, the amazing audio stories, the great app combined with the entry ticket - definitely worth it- I loved it!!!

Response from Host, Mar 2022

Hello, Greetings from Clio Muse Tours and thank you for your feedback! Hope to hear from you in the future! Best Regards, Clio Muse Tours Team

Not for your average tourist

Robert_B, Sep 2021

The palace indicated it was open until 8pm but was told it was closed when we arrived at 6:40 pm. Since we had already purchased tickets they let us in till 7 pm. Either way the image of the palace on the site is the only recognizable structure to view. No artifacts and you would have to be very interested in this culture to get anything out of it. Disappointed for price as You can do a similar tour of the Acropolis for same price. 1 hour is all the time you need In my opinion

Response from Host, Sep 2021

Hello, Greetings from Clio Muse Tours, thank you for your message. We are really sorry you didn't enjoy your visit to Knossos Palace. We take under serious consideration your feedback. Hope to hear from you again. Best regards, Clio Muse Tours Team

Poor

Craig_C, Sep 2021

Awful. Very Expensive for basically nothing to see. Lots roped off. Big queues. Damaged toilets. Just very over priced for the experience in general. Wouldn’t recommend.

Response from Host, Sep 2021

Hello, Greetings from Clio Muse Tours and thank you for your message. Unfortunately, we can't make any moderations to the price of the entrance ticket. We are really sorry that you didn't enjoy your visit. Hope to see you again. Best regards, Clio Muse Tours team

Not the tour I expected

Aaron_H, Oct 2019

I had thought, when booking the tour, to be given a standard "go here, look at this, listen to the history of it" tour. That was not the case! The Clio tour is in fact more concerned with a general background of the period and people, and so it is better to view the palace at your own pace while listening as you walk. The background detail given is certainly interesting and I felt we had something that other visitors were not experiencing. My only criticism is that the Android app didn't auto-play so I had to keep manually starting the next part of the tour as I moved around. For the castle itself, well there isn't much of it left but it's an interesting place anyway. It is a little tourist-driven and there are more historic places in Crete but it's not expensive and it's a fun morning out anyway. If only Heraklion wasn't such a horrible area to drive in!

Response from Host, Nov 2019

Dear Aaron, Thank you so much for your review! Indeed, when this tour was created, we had in mind that we do not want to offer information that can easily found online. We wanted to offer something different and unique. And that is the case with all of our tours, we like to consider them non-conventional and different :-) So as you understand, reading your review was quite rewarding for us! We are designing an Android app from scratch, and unfortunately, this is a time-consuming process. The new version will be way better and among other things, it will offer a more convenient audio player! We wish you the best and hope to see you in one of your future travels!

Poor experience

noells2014, Sep 2019

Couldn't get tickets. Audio wouldn't download. So no sound, no information.poor effort. viator on line very difficult.

Response from Host, Nov 2019

Dear customer, we are terribly sorry that your experience was not what you were hoping for. We are not sure what has happened. We fear that you might have confused the Viator vouchers with the actual tickets that we send you to your email, through Viator's messaging platform. Do you think you could get in touch with us so we can look into the matter? From your review we think that you tried to contact Viator to get help, you need to contact Clio Muse Tours. We hope that we will be given the opportunity to resolve the matter.

Poor experience - the only advantage was to skip the queue

Blownawish, Aug 2019

There was no audio with the tour even though it stated that there was. Skipping the queue was great but I bought it for the audio so was very disappointed when there was none

Response from Host, Nov 2019

Dear customer, we believe that you either missed our email that contains the instructions for activating and downloading the audio guides, or it was never sent to you. We are very sorry to hear that you were left with the impression that there were no audio guides. Please get in touch with us so we can resolve the matter. It is important for us to make it up to you!

Easy way to see a popular attraction

Bethany_P, Aug 2019

Easy way to see a popular attraction. Audio tour was difficult to download, but informative. Would definitely recommend. Also, you do not have to go exactly at the time listed on your ticket. My ticket said 0900, got there at 0815, and they let us in no problem!

Response from Host, Sep 2019

Hi, Thank you so much for taking the time to leave your review. Our company values put customer satisfaction as a top priority and we're very happy to see that our hard work and efforts are appreciated. We're glad to hear that you found the Knossos audio tour helpful and we believe that using your insightful recommendations we can deliver an even better experience next time, we're already planning an easier tour download experience. Thank you once again for your kind words! Warm regards, Irini

Knossos Palace

Martin_W, Jun 2019

It was a very interesting site, and the guided tour and skip the line tickets worked out well. Highly recommended!

Response from Host, Jun 2019

Hi! Thank you so much for your feedback! We're so happy that you enjoyed the audio tour and the skip-the-line service. We have great combos for the main attractions of Rome as well in case you're planning to visit the city. It will be an absolute pleasure to serve you again. Best Regards, Irini

Il n’y a pas d’expression pour décrire déception et désarroi.

Denis_T, May 2024

Le manque de communication. Ce fut une expérience horrible. J’ai réservé ce tour quelques mois à l’avance pour le 7 mai. Résultat: le site était fermé. Personne ne m’a avisé et on encaissé la somme totale à l’avance. J’ai demandé un remboursement, que je n’ai toujours pas reçu. La communication avec ce site est désastreuse.

Response from Host, May 2024

Dear Denis, We are really sorry for the inconvenience. Please contact our support team at support@cliomusetours.com and provide your reference number to get a refund and accept a free audio tour for your next destination as an apology. Kind regards, Angeliki, Product Dept.

Site top - audiotour niet aan te bevelen

Wim_V, Aug 2023

Site op zich was leuk. Echter eens binnen is het nogal chaos en is de audiotour niet echt handig. Ook stopte de audiotour er half weg mee. Hebben dan maar aangesloten bij een groep die een gids had.

Response from Host, Aug 2023

Dear Wim, Thank you for your feedback. We are sorry that you didn't enjoy your visit. If there is more specific feedback regarding the tour, please send it to see how we can improve it at support@cliomusetours.com. Kind Regards, Angeliki, Product Dept.

No me gusto

CESARADRIAN_P, Apr 2023

No hay señal de internet por lo tanto no hay ubicación para saber que estamos viendo, no me gusto en lo absoluto

Response from Host, Apr 2023

Buenos dias, Saludos desde Clio Muse Tours. Lamentamos sinceramente que no haya disfrutado de su visita con nosotros. No dude en ponerse en contacto con support@cliomuseapp.com para solucionar cualquier problema que surja. Atentamente

Guida non italiana

Giuseppe_M, Aug 2021

Mancava la guida in italiano, non era ben chiaro il tour con i numeri sparsi. Troppo poco per 27 euro

Response from Host, Aug 2021

Ciao, Saluti da Clio Muse Tours. Grazie per il vostro messaggio. Ci dispiace per non aver apprezzato la tua visita con noi. Cerchiamo costantemente di migliorare i prodotti e i servizi che offriamo e teniamo in considerazione la tua recensione. Cercheremo di chiarire meglio che il tour per il Palazzo di Cnosso è disponibile solo in inglese. Ancora una volta ci scusiamo per non aver specificato la lingua dell'audio tour. I migliori saluti, Reparto assistenza clienti Clio Muse Tours