Dear Joel Roos,
Thank you very much for taking the time to share your comment following your recent experience Dinner Cruise On Saigon River. It is of great concern to learn how disappointed you were with your dinner and completely understand that these shortfalls above detracted from the enjoyment of your experience.
On behalf of the team, we would like to apologize for your less than satisfactory experience on September 03, 2023 – during Vietnamese holiday. We greatly appreciate your valuable comment and have already spoken to all affected partner in order to make sure the service will be improved once we have a chance to welcoming you back in the nearest future.
Once again, thank you very much for choosing our service and taking the time to share your thought.
With all good wishes,