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Kuala Lumpur Airport Transfer to Your Hotel

Badge of ExcellenceKuala Lumpur, Malaysia

KUALA LUMPUR AIRPORT TRANSFER KLIA KLIA2

From $28.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

1 hour
Pickup offered
Mobile ticket
Offered in: English

Overview

Start your vacation on a high note when you pre-book this transfer service from Kuala Lumpur International Airport (KUL). After retrieving your luggage, meet your driver and other passengers at the arrivals hall. Then, head to your vehicle for a comfortable ride to your accommodation located in the city center of Kuala Lumpur.

Avoid the hassle of waiting in long taxi lines
Your driver meets you holding a nameplate
Upgrade to a private car for a direct transfer
A small group means fewer stops along the way

What's Included

One-way Transfer to Kuala Lumpur Hotel.
All taxes, fees and handling charges.
Airport Paging.
English Speaking Driver.
Hotel drop-off
Air-conditioned vehicle

Additional charges may apply for out of Kuala Lumpur City Hotel
Gratuities
Between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Pay direct to driver upon arrival

Meeting and Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

Select a meeting point

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Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.

View tour option

End point

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Return point: Kuala Lumpur City Center Hotel

Pickup details

Departure Point: Kuala Lumpur International Airport (KLIA) or Kuala Lumpur International Airport 2 (KLIA2) Address: Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia Directions: International/Domestic Arrival : iTours airport representatives will be waiting in the paging area with a sign with your name. The paging area is on the left-hand side of the Exit Gate at the International Arrival Hall, after the Baggage Collection Area and Customs Check Point. Additional Note :It is best to look for your airport representative at the paging area. Best place to wait is at near information counter. Return point: Kuala Lumpur City Center Hotel

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
Stroller accessible
Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Littering & smoking is prohibited inside the vehicle.
Near public transportation

FOR AIRPORT PICK UP: Upon arrival at KLIA/KLI2 Meet and greet by our representative and transfer to Hotel=
Infants must sit on laps
Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.Please wait at the waiting area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.Please call us on your own should you face any challenges.
If last minute booking (less than 6 hours,please call hot line no)
Most travelers can participate
Arrival & Departure time between 2300 Hrs to 0600 Hrs, 50% surcharge will be apply. Additional chargers need to pay direct to Driver upon arrival/departure.
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review

David_L

Courtesy service - driver was very professional. Appreciated the information provided by driver during our commute from airport to hotel.

Reviews

4.5

52 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 52 reviews

Late

Percy_H, Apr 2024

My plane was 20 minutes late, and even then the taxi was late by another 15 minutes, but he got me to the hitel

Driver (Indran) was very helpful and professional.

David_L, Apr 2024

Courtesy service - driver was very professional. Appreciated the information provided by driver during our commute from airport to hotel.

Great ride

Nichole_P, Mar 2024

Prompt pick up from the airport. Al was a great driver and gave us some Malaysia information along the journey. Definitely recommend for a seamless pick up

Terrible

Chetan_D, Mar 2024

Original driver never came. We had to wait for a while and make some calls. New driver came with big uncomfortable minibus ( we booked 6 pax minivan).

Response from Host, Mar 2024

Dear Chetan, We sincerely apologize for the inconvenience you experienced with the original driver not arriving as scheduled and for the discomfort caused by the larger minibus. We understand that these issues had a negative impact on your tour, and we deeply regret any frustration this may have caused. Please know that we take your feedback seriously, and we are actively working to address the issues you've raised. Communication and transportation are essential aspects of our service, and we're committed to improving our processes to ensure a more seamless and comfortable experience for our customers. Thank you for bringing this to our attention, and we hope you'll consider giving us another opportunity to provide you with a more positive and enjoyable experience in the future. Safe travels!

Thanks for the late night transfer!

SHANNON_P, Feb 2024

Very good and safe experience for a woman traveling solo. Driver was in constant communication and wait time was very short.

Transfer from airport to Hotel

Diana_N, Feb 2024

Excellent communication and was on time. I recommend this service. The van was clean and comfortable.

Great trip.

Scott_B, Jan 2024

Great ride thanks for ATM stop. May bank worked, Bank of Islam did not. Research in advance to save time.

Highly recommend

Benjamin_M, Jan 2024

The driver was very helpful and offered to make any additional that would improve my stay in Malaysia. A very kind and pleasant ride.

Save time and money and just book grab.

Martin_G, Jan 2024

Waited over an hour for a car to show up that was clearly too small (2adults 2children). Driver tried to force out bags in (only 2 out of 4 suitcases fit). Then wanted to send our luggage in a separate car and got angry when I said no that we wanted a bigger car that would fit us AND our bags. They organised another car but we had to separate, 1 adult and 1 child in each car. Terrible service, ended up leaving the airport 2.5 hrs after landing.

Response from Host, Jan 2024

Dear Martin, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with our airport transfer service. We understand that waiting over an hour for a car that was too small and the subsequent issues with luggage accommodation were frustrating for you and your family. Your feedback is invaluable to us, and we are genuinely sorry for any discomfort caused. We have investigated the matter and are taking immediate steps to address the issues you raised. Our goal is to provide a seamless and comfortable experience for our customers, and it's clear that we fell short in this instance. To ensure this doesn't happen again, we will be reviewing our booking and dispatch processes to better match the right-sized vehicles to our customers' needs. Additionally, we will be reinforcing training for our drivers to handle such situations more effectively and professionally. Once again, we apologize for the inconvenience you experienced and appreciate your feedback, which helps us improve our services.

Easy transfer

Denise_D, Jan 2024

Easy transfer. No problems Got to our destination with ease. Booked easily. Met at exit from immigration at airport

Response from Host, Jan 2024

Dear Denise, Thank you for taking the time to share your positive experience with our transfer service! We're delighted to hear that your journey was smooth, and you reached your destination without any problems. Our team is committed to providing easy and hassle-free transfers, and it's rewarding to know that we met your expectations. We appreciate your kind words about the booking process and the prompt assistance you received upon exiting immigration at the airport. If you have any further feedback or suggestions on how we can enhance our services even more, please feel free to share. We look forward to serving you again on your future travels. Safe travels!

Ensure all details are entered and print off if you can

David_W, Dec 2023

No show I had to arrange another taxi at great expense, as I had already paid for this one..... not impressed at all

Response from Host, Dec 2023

Dear David, I sincerely apologize for the inconvenience you experienced with our airport transfer service. I understand how frustrating it must have been to have to arrange another taxi at additional expense, especially after prepaying for our service. This falls below the standards we aim to uphold, and I genuinely regret any inconvenience caused. I would appreciate the opportunity to investigate this matter further and address the issues that led to the no-show. In our record this is last minute same day booking without flight arrival details that led to the no-show. Flight arrival details is very important to us to arrange any transport in a very short notice. Rest assured, we take your feedback seriously and are committed to making improvements to prevent such occurrences in the future. Once again, I apologize for the inconvenience, and I appreciate your understanding as we work to resolve this issue.

A very nice trip! A very jovial driver who gave us lots of information about KL.

CONSTANTIN_L, Sep 2023

The driver waited for us at the meeting place. It was easy to recognize him. A real partner from thefirst moments in a country unknown to us!

Sathi is a great host, he...

Peter_L, Apr 2023

Sathi is a great host, he shared his knowledge of kl which was great as this is our 1st trip to Malaysia.

Lack of proper instructions

Karen_R, Mar 2020

Lack of communication. Had to phone the office at least 3 times to find out where the driver was. And rather than tell us, said the driver would ring. Our ticket said go to the bus station. Turned out, he was waiting for us on level 1 gate 3, over the other side of the road. The correct information had been sent to us via WhatsApp during our flight. As I hadn't engaged data roaming at that point, and not been told the info would be on WhatsApp, didn't get the messages. As level 1 gate 3 is where everyone gets picked up, not sure why this couldn't have been put on the ticket in the first place. We wasted 50 minutes! Once picked up, drive to our hotel very good and driver pleasant. Very good value for money as there was 4 of us. Just a bit of a shame about the start!

transfer to hotel

fdavid1963, Feb 2020

great service would recommend to anyone. ready and waiting for us they even text you to let you know where they standing.

Efficient and friendly service

arthurzilbert, Jan 2020

Arrived at the Kuala Lampur airport and after leaving the baggage hall our name was easily spotted by the exit gate. The lady who met us call Rajnit who was there 5 minutes later for pick up He gave us a tour of the city on the way to our hotel Very efficient. Clean modern SUV Would definitely use again

Quietly Efficient

Desmond_P, Nov 2019

Rep was there when we exited and we found him without any problems. He escorted us out to the pickup area and waited while our vehicle arrived. No fuss trip into KL to our hotel.

Perfect pick up and transfer

Marit L, Oct 2019

We were greeted with my name just stepping out from the arrival gates at the waiting area and during our transfer to the hotel we got some information about Malaysia from the driver that made the almost 60 minutes transfer to the city very interesting. Car was nice and clean. Price was great as the taxis take the same price when driving by meter from airport to the hotel we were staying:)

Don’t do it

Geoff H, May 2019

This was the most unfriendly service to start with. I had to stand by a sign taped to a railing for about 10min before someone came then I was told to wait, not a friendly hello or welcome another lady came and told me the same thing. After about another 10 other people came and we were taken roadside and waited for our driver. After about 20min in the car the driver got a call and told me the other people were in the wrong car and we had to go back to the airport to pick up the correct people. Now 40min later we get back on the road.the driver was rude and ten after all this we had to stop at the cars travel agency to pick up documents for the other people in the car before being dropped off. Would never use this service from the airport again. Use Grab which would cost less and the drivers know where there going

Wise purchase

Tomi A, Jan 2019

I arrived at 1:30am and was uncertain about the taxi situation. The driver had my name on a sign and quickly and safely took me to my motel.