This review appears to have been posted by our COMPETITORS with the intent to unfairly impact our ranking in a negative manner. As you can observe from the review itself, it lacks specific details, such as the name of the Tour Guide or any particular incidents. Rest assured, we are taking the necessary steps to have this review investigated and potentially removed. We believe that our esteemed prospective guests will be able to visit our company profile and discern the exceptional level of service quality we consistently deliver. Your understanding and support during this time are greatly appreciated.