Good morning,
Thank you for participating in our Como tour.
We are sorry to hear that you were not satisfied with the experience. We understand from the review that the biggest problem was the non-inclusion of alcohol at all the stops. As it is specified in the product, water is always included while wine is included in fixed amounts. This means that in some stops it is included in others it is not. However, water is always included.
You made four stops: aperitif with wine and cold cuts, pizza, pasta/polenta, ice cream.
The places chosen are all family-based, not tourist places (of which Como is unfortunately full). That said, when we arrive at the restaurants they are on duty hours and do not always have time to tell their story at the table. That's why our local expert should be there and inform you about their stories, the food tradition, etc. If you felt that you did not receive enough explanation we are sorry and we will definitely try to improve this aspect.
We hope to see you again soon and change your mind :)