Dear, Phong
Thank you for taking the time to share your experience with our nightlife tour. We're glad to hear that you found the locations, including the unique ball pit and the rooftop bar, to your liking.
However, we understand that the social aspect of the tour didn't quite meet your expectations. Creating an environment where solo travelers can connect is a key part of our experience, and it seems we fell short in this regard during your tour. We appreciate your honesty as it helps us to improve.
We're constantly working on ways to facilitate better group dynamics and interaction, and your feedback is invaluable in this process. We'll take your suggestions on board and look into ways we might better assist our guests in connecting with each other.
Thank you again for your feedback, and we hope to have the opportunity to offer you a more fulfilling experience in the future.
Best regards,
Juan Jose Lopez
We Travel