up to 24 hours before the experience starts (local time)
For all travelers staying in the Riviera Maya (between Playa del Carmen and Tulum), we offer round-trip transportation from the hotel. For travelers staying in the city of Tulum due to continuous repairs on the main avenues of the city of Tulum and excessive traffic in the city, we provide the closest meeting points to your hotel. We have 5 available: Súper Akí Tulum; Chedraui Selecto; Restaurant Camello Jr; Oxxo Veleta; Hotel Kore. If your hotel is not listed, contact us so we can manage your transportation service.
You can cancel up to 24 hours in advance of the experience for a full refund.