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Turtles & Cenote! Half Day Adventure from Tulum & Playa del Carmen
Playa del Carmen, Mexico
- 5 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Combine two water sports activities- snorkeling and swimming in a cenote- in one tour on this hassle-free group excursion. Keep your eyes open for turtles around Akumal’s reef at Half Moon Bay, and then get amongst the jungle to explore underground rivers and crystal blue cenotes. Snorkel gear, snacks, and water are all provided, so you don’t need to arrange any of that yourself.
- Round-trip transport to either Tulum or Playa del Carmen conveniently included
- Your guide will be with you the entire time to keep things running smoothly
- All levels of swimmers are able to join this tour and stay safe
- Join this group tour, and make a few new friends, too
What's Included
- Round transportation from Playa Del Carmen & Tulum
- Bottle water
- Snorkeling equipment
- Preservation tax of 20 USD per person
- 10 USD per person if the customer is staying at Cancun
Meeting and Pickup
Pickup points
Select a pickup point
Start time
08:00 AM
Pickup details
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach: Playa Del Carmen: Cocobongo at Playa Del Carmen Tulum: We might assign a meeting point depending on the location of the hotel The pick up time is set according to your location, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service
What To Expect
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infants must sit on laps
- No heart problems or other serious medical conditions
- Most travelers can participate
- If the customer is staying at Cancun, there will be an extra fee of 10 USD per person
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Reviews
4.0
2 reviews
Jacquelyn_M, Mar 2024
The experience was a great opportunity, however, the guide was not best suited for families. After repeated requests for my son to have better fitting snorkel gear, I was ignored. In the water, it was as if it was beneath her to support my son. My son can swim and has his head under water comfortably at home. In turn, I had to tend to my son and his improperly fitting gear the entire swim. This resulted in myself not having a great experience. Others had a wonderful experience and the guide was more interested in the ones having fun that the two of us. In the water I repeatedly requested assistance and it was inconvenient for her. At one point she quickly tried to adjust his gear without paying attention and hurt him in the process resulting in tears. This was a chance of a lifetime for my son and myself dampened by a poorly manages guide. I have snorkeled before and never experiences this lack of professionalism in a guide. And at the end she was offended by not receiving a tip. I also placed a complaint upon return and still no response by provider.
Response from Host, Apr 2024
The snorkel equipment provided was suited for children, there was no problem with it. You demanded that your son had it "extra adjusted" even when your own child told you that it hurt him
You created your own problem even when your child himself told you that everything was fine
We are not responsable for the parenting of our customers, we receive families and they don't have any problems with the snorkel activity
From $112.00
up to 24 hours before the experience starts (local time)
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Turtles & Cenote! Half Day Adventure from Tulum & Playa del Carmen
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