Hi, thank you for sharing your experience with buggies, that way we can improve our communication.
As all our visitors are informed (more than 200 daily), the buggies are for 4 people, since otherwise it would be impossible for everyone to enjoy all the activities, for this reason when a couple comes they get on with another behind them and when they return from tour they exchange positions.
We have extra vehicles for emergencies or for some rescue, in the same way we regret that the explanations received by our guide were taken the wrong way, we assure you that it was not our intention.
Our park is designed so that everyone can enjoy the activities with the highest level of safety possible, for this reason they are the times and routes.
The photography staff is trained periodically and daily they take more than 3000 photos, which is why we would like to communicate with you via DM on the networks so that you can tell us the day you visited us, and see how you can have a pleasant memory.
Once again, thank you very much for your visit and I hope you had a great vacation.