Hello Theresa_N,
Thank you for taking the time to share your feedback about your Papal Audience Experience with us. We sincerely apologize for the disorganization you encountered during your visit.
We are disappointed to hear that your experience did not meet your expectations, and we appreciate your candid comments. We understand that the lack of information and organization can be frustrating, and we will address these concerns with our team to ensure a smoother and more informative experience for future travelers.
Regarding the audio transmitter, we apologize if it was not utilized effectively during your tour. Our intention is to provide additional information and insights to enhance your visit, and we will review our procedures to ensure it is used to its full potential in the future.
Your feedback is invaluable as it helps us improve our services, and we appreciate your understanding. If you decide to give us another chance in the future, we hope to provide you with a more organized and fulfilling experience.
Thank you for choosing City Wonders, and we hope to have the opportunity to better serve you on your next visit.
Best regards,
Edgar J.
Communications Manager
City Wonders