This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Reviews
3.0
8 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
This was a nightmare. Could not get voucher. Company is in India so hard to reach. Only sent one ticket when we bought four. Audio tour did not work at all. Viator was no help at all!
Response from Host, Apr 2024
Thanks for your feedback, we are glad you had an easy access to the Pantheon with our tickets, we shared the missing ticket again with you on your email.
An amazing experience
Lisa_M, Apr 2024
Being the first couple in the Pantheon was outstanding. Skip the line work like a charm. It was wonderful to experience the Pantheon without a lot of people there. An amazing experience.
Response from Host, Apr 2024
Thanks for your feedback, we are glad you had an easy access to the Pantheon with our tickets.
For convenience
Jamie_G, Apr 2024
I was not able to get a ticket on the pantheon site, issues with the Italian payment system and my US credit card. Ended up playing double to get 9am tickets. Note: tickets were sent Via Whats app and the Audio Guide was and MP3 file from Rick Steve's, download a head of time.
Response from Host, Apr 2024
Dear Jamie thanks for your feedback, we are glad you had an easy access to the Pantheon with these tickets.
DO NOT USE THEM!!
Rhonda_W, Apr 2024
It was an absolute mistake making this booking with Viator. They only sent 2 tickets not 3! They didn’t send the audio tour. They use a third party booking agent called binge who have appalling customer service. Refused to refund 1 ticket . Missed the trip and had to wait outside while my family went in without me. DO NOT USE THIS COMPANY!!
Response from Host, Apr 2024
Dear guest thanks for your review, we checked and noted that the moment you shared information that 1 ticket is missing, our team sent you the missing one in next 5 minutes on your WhatsApp, we are very sorry for this, but you could have gone inside with the other ticket as well.
Need a refund
mohamedanas_k, Apr 2024
I want to have a refund as I did not find the agent to get the tickets and he sent it by mail much too late
Response from Host, Apr 2024
Dear guest thanks for your feedback, we checked that your tickets shared on your email, before your visit time, we are glad we could assist you with your refund request.
Confusing
Lindsay_W, Apr 2024
Very confusing, no one to ask questions to. The audio guide didn’t work because we did not have a signal in the area. We couldn’t download it or stream anything.
Response from Host, Apr 2024
Dear Lindsay thanks for sharing your concerns, we are glad you entered easily with the tickets, the phone audio needs to be downloaded in your phone to play.
Worth the value give short time preparation
Claudio_G, Apr 2024
Once in a lifetime! Míguele was our tour guide and was awesome. Very knowledgeable and responsive to all questions. Also very funny, which made the tour very pleasant. Flexible to people needs within reasonable. Acces was fast and uneventful.
Response from Host, Apr 2024
Thanks for your feedback, we are glad you had an easy access to the Pantheon with our tickets.
From $13.10
-You will not receive a refund if you cancel.
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Rome: Reserved Entrance to Pantheon with Audio Guide