Hello Shin,
First of all, I would like to say thank you for taking your time to write us such great feedback.
We are happy to read how much you enjoyed our experience "Bike the Siem Reap Countryside" with our guide, Mr. Sum.
With our passion and vision, we aim to provide our guests with the best experience and make the trip as memorable as we can with our local team.
On the other hand, it is very important to understand our customers' feelings and the view from their perspective on the tour. Thank you for bringing out your ideas about this. I would kindly inform you that our tour includes the pick-up from the hotel to our office and the drop-off from our office back to the hotel only after the tour.
In your case, we are not able to wait for you after your lunch and pick you up from the restaurant to your hotel since we have to drop other travelers back to their hotels right after the tour too.
So, on your next trip with us, we would love to share with you a comfortable experience.
Thanks again for traveling with us during your holiday in Siem Reap and for this recommendation.
We hope to see you again soon for another experience with Siem Reaper Travel.
Have a wonderful day.