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Singapore Changi Airport (SIN) T1/T2/T3/T4 - VIP Lounge Access

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From $37.79

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-You will not receive a refund if you cancel.

3 to 6 hours

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Overview

What's Included

Unlimited buffet food & beverages
Wi-Fi connection & flight monitor
International TV channels, newspapers and magazines
Shower Facilities
Disabled Access

Meet & Assist Service
Shower is subject to additional charge

Meeting and Pickup

Meeting point

Changi Airport
70 Airport Blvd., Singapore 819661
International departure, after passport control and security check, Marhaba Lounge, Plaza Premium Lounge, SATS Premier Lounge

Start time

Opening hours

Select your preferred transportation option to see hours.

View tour option

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Near public transportation
Stroller accessible
Surfaces are wheelchair accessible
Transportation is wheelchair accessible
Wheelchair accessible

Most travelers can participate
All lounges are located inside security, after passport control and security check. Only accessible for passengers departing on international flights.
Children under 2 years old are admitted free.
The specific standards shall be subject to the relevant provisions of each participating lounge. (Like Smoking Room, Washing Room, Shower Facilities, etc.)
The ticket has a short validity period, and non-refundable. If it's a long time before your travel date, we usually make a reservation 2-3 days in advance, just in case of your flight change or cancellation.
This is a private tour/activity. Only your group will participate

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Traveler Photos

Featured review

Judith_G

Our flight arrived at 03:30 & the lounge Maharba didn't open until 04:30 but it was worth the wait. The showers were really good, the food selection was sufficient for such an early start. The coffee machine was very welcome. It is very tired in parts especially the upholstery on the furniture. But we would recommend it

Reviews

3.0

35 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 35 reviews

Horrible

Ashley_O, Apr 2024

Horrible spend ur $ anywhere else and don’t pay extra for shower as its take as u go to all. A waste of money

Response from Host, May 2024

Dear Ashley, I'm very sorry that we did not provide you with a satisfactory experience. Our confirmation email provides detailed information about the shower facilities in the lounge and whether they are charged. You can choose a lounge based on the priority of your shower needs. The shower facilities at Marhaba and Ambassador lounges in Singapore Airport are complimentary, while Plaza Premium lounge requires surcharge for shower. If you can provide us with more information, we will pass your suggestions on to the lounge for service improvement. Wishing you a pleasant day! Best Regards, Trippest Customer Care.

The Food court would of been a better option

Andrew_K, Apr 2024

The booking was easy and communication was good then when we got the QR codes they couldn’t be used in terminal 3 after it says all terminals we received for terminals 1/2 .That sorted out we got to the Marhaba Lounge terminal 3 after we really wanted to go to the SATS lounge which was included my wife’s QR code wouldn’t work,after standing there for half an hour the man at the front desk said go to the Ambassador Transit lounge about 100 yards away and try there see if they will let you in otherwise come back.We was able to squeeze in to the Ambassador lounge with 2 drink tickets each and food and coffee not very good,small and crowded and I don’t think this lounge was an option in the interim anyway if it was it should be taken off.After an hour we left and thought we definitely didn’t get our $117 worth that’s for sure.

Response from Host, May 2024

Dear Andrew, I am very sorry that you did not have a satisfactory experience at the lounge in Singapore. The SATS lounge in Singapore is currently under renovation, and we have updated this information in the product description to better guide guests to other lounges. Additionally, due to the renovation at SATS, guests may be distributed to various other lounges, which could be busier and more crowded than usual. Thank you for your feedback and acknowledgment of our service; we standby and ensure that you have a smooth experience upon entering the lounge. Thank you for your understanding, and we will update the information on our page promptly when the SATS lounge reopens. Have a wonderful day. Best Regards, Trippest Customer Care.

Great stop over

Judith_G, Apr 2024

Response from Host, Apr 2024

Dear Judith, Thank you very much for sharing your good experience at the Maharba lounge of the Changi Airport. Thank you for liking the lounge's showers and food. A satisfying shower can quickly relieve travel fatigue, instantly replenishing energy. Best Regards, Trippest Customer Care.

Lounge was nice, quite...

Emma_F, Apr 2024

Lounge was nice, quite busy, limited seating available. Shower in the womens bathroom was cold at 9pm. This was one of my main reasons for booking the lounge. Food was good, range of items available. Lack of wine glasses Beer, prosecco and wine available Massage chair wasnt operational

Response from Host, Apr 2024

Dear Emma, Thank you very much for sharing your experience at the lounge of Singapore Changi Airport. I apologize for the cold water in the shower room. We will provide feedback to the lounge management regarding this issue. Thank you for being satisfied with the variety of food. We sincerely wish you a wonderful day. Best Regards, Trippest Customer Care.

Singapore Airport T3 Lounge

Kevin_V, Apr 2024

Marhabra lounge Singapore a bit third rate for the price. Limited in quality and not easy to find. But the viator process of lounge access good.

Response from Host, Apr 2024

Dear Kevin, Thank you very much for sharing lounge experience at the Changi Airport. I am sorry that the Marhaba lounge did not provide you with a satisfactory experience. The biggest lounge SATS is undergoing renovation and is expected to reopen in the later April. We believe that the lounge will improve guests' experience once it reopens. Thank you again for your patient with us. I wish you a good day! Best Regards, Trippest Customer Care.

Fantastic lounge and...

ThucNam_H, Mar 2024

Fantastic lounge and great foods recommend to peoples go and great staff and we would go next time. Never experienced too

Response from Host, Apr 2024

Dear Thucnam, Thank you very much for 5 star rating review for us. We are very glad to konw that you are satisfying with lounge facilities and service. Wish you a good day! Best Regards, Trippest Customer Care.

Excellent

Peter_B, Mar 2024

Quiet environmeny. Excellent food and very comfortable. Would certainly use again if we had a long stopover.

Response from Host, Mar 2024

Dear Peter, Thank you very much for taking your time to write good comments about lounge at the Singapore Airport. Thank you for choosing us and we look forward to your next booking. Best Regards, Trippest Customer Care.

not enough lavatories for number of passengers. should be ladies only lavatories scruffy decor. . poor receptionists.

jennifer_g, Mar 2024

no i didn't enjoy the experience at all. everywhere looked tired worn and dirty. very poor. appeared to be no management. receptionists very poor. no introduction to services offered.

Response from Host, Mar 2024

Dear Jennifer, we are very sorry to hear about your unsatisfactory experience at the lounge. Could you please let us know which lounge you were using? This will help us communicate with the lounge and provide feedback on the issues you encountered. We look forward to your response. Wishing you a great day. Best Regards, Trippest Customer Care.

vip lounge

mike_h, Mar 2024

quiet area food very basic local taste and average. cold beverage good free selection free electric charging points

Response from Host, Mar 2024

Dear Mike, Thank you very much for taking your time to write review and sharing lounge experience. Thank you for your appreciation of the quiet environment in the lounge and for enjoying the complimentary cold drinks and free electric charging services provided. The dining options at the Singapore lounge mainly focus on local Singaporean flavors, which might have limited Western-style choices. Your feedback regarding the food options will be passed on to the lounge for enhancing the variety. Once again, thank you for choosing our service, and we wish you a wonderful day. Best Regards, Trippest Customer Care.

Not a good experience

Hilary_W, Mar 2024

Very disappointed with our Marhaba lounge experience. We arrived at 3am and All the coffee machines weren’t working, hardly any food available until 5am. Not many comfortable chairs and a family of 4 had taken 6 of them ! We had paid for 6 hour access, as we had a long layover between flights. It definitely wasn’t worth what we paid. Don’t think I would use lounge access again.

Response from Host, Mar 2024

Dear Hilary, I'm sorry to hear about your disappointing experience at the Marhaba lounge. We apologize for the inconvenience caused by the malfunctioning coffee machines and limited food availability during your visit. We understand your frustrations with the limited comfortable seating as well. Your feedback regarding the lounge conditions will be send to the management for further improvement. We sincerely apologize that the service did not meet your expectations. We hope to have the opportunity to better serve you in the future. Best Regards, Trippest Customer Care.

Poor food but the beer’s cold

Craig_L, Feb 2024

This place is only good for having a shower during your stopover and the cold beer. The food selection was small and very ordinary. Eat elsewhere.

Response from Host, Feb 2024

Dear Craig, Thank you for taking your time to write us review. We appreciate your positive feedback on the shower facilities and cold beer at the lounge. Our card can be used at multiple lounges in the airport, each with different amenities and services. We usually recommend guests to visit the largest lounge based on our experience, but there are times when we suggest smaller lounges, such as during peak flight periods or based on proximity to boarding gates. We apologize that the lounge choice this time did not meet your expectations and I look forward to another opportunity to serve you next time. Wishing you a pleasant day! Best Regards, Trippest Customer Care.

A Terrible Choice

James_U, Feb 2024

A glorified lounge. Picture in ad was misleading. The booths weren't even half that size. There are free lounges in the airport that are much nicer. Waste of money.

Response from Host, Feb 2024

Dear James, We are very sorry to hear that you did not have a satisfactory experience at the Singapore airport lounge. Our bookings allow access to 9 different lounge brands at Singapore Airport. In the confirmation email, we recommend a lounge based on the terminal of your flight. We understand that customers may not always choose the largest or best-equipped lounge for the sake of convenience. Additionally, during peak hours, lounges may vary in terms of overcrowding. Real-time information on these conditions would help customers make better choices. We apologize for the service experience at the Singapore airport lounge again. We hope to have another opportunity to recommend a lounge that meets your needs. Wishing you a wonderful day. Best Regards, Trippest Customer Care.

NEVER AGAIN!!

GinaMaree_M, Jan 2024

What a waste of my money!!! I want a FULL refund! We prepaid our tickets and areived to be told it was full and to come back in 2 hours. We came back and it was still full!! We ended up bloody sleeping on the floor in the cinema during our 10hr layover!! You people take walk ins over prepaid customers!!! No wonder the place was packed!!! Don't even think about booking this because it was absolute s***!!! REFUND ME ASAP!!

Response from Host, Jan 2024

Dear Gina, We apologize for the unpleasant experience caused by the crowded lounge. It may have been due to renovations at the SATS lounge and the peak hours of flights, resulting in guests flocking to other lounges. After receiving your complaint, we immediately contacted the lounge, and they confirmed that you had used the code, making it difficult to process a refund. Unfortunately, the lounge does not accept refunds after the code has been used. Niko is currently negotiating and staying in touch with you. Thank you for your understanding and patience. Best Regards, Trippest Cutomer Care.

only 3 star

AndrewJohn_F, Jan 2024

the toilet areas could do with cleaning more often the seats could do with a head rest there could be some western food

Response from Host, Jan 2024

Dear Andrew, Thank you very much for providing feedback regarding the cleanliness of the restrooms and the suggestion of offering more Western cuisine in the Singapore airport lounge. We will forward your suggestions to the lounge management and hope that they can make improvements to satisfy more guests. Have a nice day! Best Regards, Trippest Customer Care

Lounge closed for refurbishment

Peter_B, Jan 2024

The lounge we had booked had closed for refurbishment for 2/3 months the day we made the booking 14 January, on arrival we were directed and welcomed into the ambassador lounge, a smaller and less equipped lounge, cost charged should reflect the difference.

Response from Host, Jan 2024

Dear Peter, Thank you very much for taking your time to send us feedback. We are very sorry that we didn't receive the renovation notice by lounge. We found this issue when updating the lounge information on the evening of January 15th, but unfortunately we couldn't inform you in time. We sincerely apologize for the inconvenience caused by this temporary change. Fortunately, SATS Lounge guided you to the Ambassador Lounge, which didn't disrupt your rest time at the airport. We have promptly updated the information on the available lounges at Terminal 3. Once SATS completes the renovation in the end of March, it will be published online. Although the Ambassador Lounge and SATS Lounge have the same price, we would still like to do something to express our apologies. If you see this reply, please WhatsApp me at +86 18807734970 Best Regards Niko from Trippest

Very poor facilities

Jamie_H, Jan 2024

Certainly no memorable parts, small and very dated. Showers were shocking! Not worth the money at all

Response from Host, Jan 2024

Dear Jamie, We apologize for the disappointing experience you had. We appreciate your feedback regarding the small and outdated facilities, as well as the unsatisfactory showers. We're sorry that it didn't meet your expectations. We will pass on your comments to the lounge management and work towards improving the overall experience for our customers. Have a nice day! Best Regards, Trippest customer care

Fine to relax

Chris_H, Jan 2024

Nothing fancy about this lounge. It was comfortable and quiet. The food was ok nothing spectacular. We found it ok.

Response from Host, Jan 2024

Dear Chris, Thank you very much for sending us comments on lounge at the Changi Airport Singapore. We're glad to know that you smoothly entered the lounge and enjoyed a peaceful moment there. Wish you a great day!

Un-VIP experience

Lesley_D, Dec 2023

Biggest waste of money, did not feel like a VIP, lounge crowded, no seats available, poor choice of food and drinks, rude staff at desk and showers. Really needed a rest after a delayed 10 hour flight and before another 14 hour flight. Should have stayed in normal passenger area!

Response from Host, Dec 2023

Dear Lesley, I'm very sorry to hear that you were unable to get a peaceful rest at the lounge in Singapore Airport. During peak seasons or busy periods, the lounge can be crowded, and the food can be consumed quickly, with supplies not being replenished promptly. We’ll send your feedback to the lounge management, so that they can improve their service to better serve customers.

Lounge in Singapore airport while you wait for plane

Susan_G, Nov 2023

Great idea when you have a long stop over! The food was good although it would be great to add some lighter food options as it was mostly curries. With maybe some more nibble options such as cheese & biscuits. Staff were obliging but the cook was abrupt! He may have been tired!! Showers were excellent!

Response from Host, Dec 2023

Dear Susan, Thank you very much for taking the time to write comments. We are delighted to hear that you had a wonderful transit time at the lounge in Singapore Airport. We provide booking services for airport lounges worldwide and look forward to assisting you with your next reservation. Have a great day!

VIP Lounge

Zoe_G, Nov 2023

It was pleasant to spend a few hours in the Lounge, but I really would have liked a recliner chair or even an ottoman to put my feet up on. The food was ok but not wonderful, so for us, it was quite a lot of money for not very much benefit.

Response from Host, Dec 2023

Dear Zoe, Thank you very much for taking the time to send us review. We completely understand you need a recliner chair to relax. We will forward your comments to the lounge in Singapore Airport to improve their services. We hope you have a pleasant day!