Thank you for your lovely 5-star review of Go Cotswolds, Jessica! I'm so pleased to hear that you had a great day on our Cotswolds Walks & Villages tour!
The point you raise about Viator's communication is interesting, and I'm sorry that you felt suspicious - this is completely beyond our control! Many people do not realise this, but there is actually no such thing as a "Viator tour". Viator is a third-party ticket booking website, owned by Tripadvisor, that allows you to book tours and activities which are operated by other companies, including ours (Go Cotswolds). I believe our company name is provided somewhere in small print on the Viator listing page; however, Viator does not make it obvious which company's tour you are booking for a very simple reason: they don't want you to book direct with us because they take a 25% cut on all sales they make for us. We list on Viator because, as a small family business, Viator's global network allows us to reach people who may not find our website directly. I hope that clarifies things for you, and others!