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Our website does not say that we are limited to 14 people, Viator added that because we had a 14 seat bus at the time that we made the listing. We have now updated it.
We stopped at Maple Leaf Place for 3 reasons 1.) They have 3 sets of clean washrooms for passengers to use after the drive from Toronto. 2.) For those that are interested, they offer free tasting samples of three different kinds of Maple Syrup, maple fudge, and chocolates, and 3.) for those who didn't have breakfast, they serve fine food made fresh daily on site, which can be carried back on the bus in take-out cartons.
99% of our passengers appreciate the scenic drive on the Parkway, following the Niagara River with 5 minute picture stops at the Whirlpool Rap[ids, Hydro-electric Dams, Floral Clock, and one of the world's smallest chapels.
On a daily basis, year in and year out, almost all our passengers appreciate going up the Skylon Tower for the magnificent panoramic views of the Falls and River, and the opportunity for great photography. For those who don't go up the Tower, the driver is available to drive them down for extra time at the riverside.
After the Skylon Tower, our passengers have 3 hours to explore the riverside on their own. This includes time for the boat ride which is around half an hour.
From experience, we include what 98% of what our passengers value.