up to 24 hours before the experience starts (local time)
at the EX Il Gorello facility, behind the Kaloroil diesel dispenser. via delle terme 5, 58014 Saturnia
Monday - Friday : 09:00 AM - 12:30 PM, 03:00 PM - 06:30 PM
Wednesday - Sunday : 09:00 AM - 12:30 PM, 03:00 PM - 06:30 PM
Saturday : 09:00 AM - 12:30 PM, 02:30 PM - 06:30 PM
You can cancel up to 24 hours in advance of the experience for a full refund.