Good morning Sean, we appreciate your comment and value your advice and opinion.
It really is a very complete tour and people come from all over the world to see this natural wonder, unique in Europe for its length and characteristics. We consider that this service is complete because the tour starts from the moment we pick you up in Valencia where we provide very complete information about the whole city, in the caves you have free time to walk around the area and to eat or drink something if you need it, visit the Iberian village and then the tour inside of the caves.
We value your advice and we will take it into account in the future. We also want to tell you that yesterday there was a strike and we decided to start the tour a little earlier so as not to run into the road blockade.
Thank you very much.