Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights as they help us improve the experiences we offer.
We're truly sorry to hear that your recent tour of the Acropolis didn't meet your expectations. While we're pleased to hear that you found the signage helpful, we believe that a tour guide's role goes beyond simply relaying information already available. The guide you had receives many positive reviews, but we understand that customer preferences do vary, and your feedback is extremely valuable. We'll discuss this with her directly to help her adjust her delivery style and ensure guests have enough time to process the information.
We hope that you'll consider giving us another chance in the future, and we thank you again for sharing your thoughts with us. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out.