Thank you for your feedback. We apologize for any confusion and your disappointment. If you are in town again in the future, do not hesitate to contact us directly as we would be happy to have you join us again and experience any areas that were not previously accessible.
When a performance is in town, there are certain areas that are not accessible for the safety of our guests and the privacy of the performers and production team. We will make sure that that is clearly stated for future purchasers.
We are glad to hear that you had an overall good experience and thank you again for visiting, your time, and feedback. We hope to see you again in the future.