We are sorry, Mrs. Juana Garcia Marcos, if you are not an English speaker and did not understand that you took a tour with a guide in English. If you knew how to read the description, which is in English, you would have seen that the tour is in English. since the tour is in Spanish, I have suggested 3 times that I will close the trip and you will have the money refunded. You asked me nicely to take you on this trip and that you will be satisfied. Since you were picked up by the guide from a hotel on the outskirts of the city, you had a bad attitude even though I sent a private car for you and the guide tried to speak to you in Spanish as best he could and you received the rest of the information with the help of the translator. Your whole attitude during the trip was malicious. You stopped at Peleș for three and a half hours while other tourists finished the tour in one hour, the same at Bran for 3 hours and the visit is an hour and a half. Râșnov Citadel if you read the description you saw that the one you have is visited half free and why do you say it was closed if you were there and visited that place? You were on this trip with a comfortable Land Rover and you were safe and you received all the information at all the sights visited. You could have more respect for the good services you received. A review for you 1. and it's a shame that your friend is a good boy and he wanted to enjoy the trip and he really liked it. In the end, we are sorry that we did not refuse this trip so that you could stay at the hotel and not have stress during this trip