Dear valued guest,
Thank you for taking the time to share your feedback with us regarding your experience with our City Sightseeing Dublin Hop-On Hop-Off Bus Tour. We're deeply sorry to hear about the issues you encountered during your tour, and we apologize for any inconvenience or discomfort this may have caused.
Esteemed customer,
Your feedback regarding the schedule, stops, and reliability of our service is valuable to us, and we will investigate these matters further to ensure improvements are made. Safety is our top priority, and we apologize for the incident involving the moving bus and the stairs. We will address this matter with our team to prevent similar incidents from occurring in the future.
We regret any confusion or frustration caused by the route deviations, and we apologize for any inconvenience this may have caused. Rest assured, we will review our routes and procedures to ensure a smoother experience for our guests in the future.
Your feedback is important to us, and we appreciate the opportunity to learn and improve. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly.
Warm regards,
Customer Care department.