Thank you for taking the time to review Dolphin Adventure.
We received a telephone call from yourselves informing us that you were having difficulties locating our premises. From the information that you gave us we were able to pinpoint your location and you were asked to remain in a specific location where one of our staff will meet you and direct you to the boat. You did not stay at the agreed location.
Our member of staff managed to find you and identified himself, he was immediately subjected to foul language which cannot be repeated in this forum.
You were asked to follow the staff member to the location of the boat, all the while swearing and complaining about the pace our member of staff was travelling. Our staff member went out of his way to assist you and you were eventually told that unless the abuse stopped you would not be permitted to join the excursion.
You were booked on the last sailing of the day at 16:00, giving you all day to arrive. All of the 34 other passengers on your sailing arrived in plenty of time and were sitting on the boat waiting for you.
Your review is at best disingenuous and only tells part of the of the tale.
We appreciate honest reviews, good or bad but we cannot accept your comments which don't mention the abuse that you were eager to inflict. Finally, we were pleased to know you enjoyed the dolphin trip.