Dear customer,
Thank you for your review. Before summer, we changed the tour product that does not include the rock church visiting since there is a really long waiting time (30mins to 1 hour) to get in the church, many customers have given feedback they do not like it since during the waiting time they could visit other places, so we took the rock church visiting away from this product.
We are very sorry that we missed double-checking that your booking date is in January which is before the changes we made to the product, so we forgot to update this information to you before the tour.
After discussing with the guide we understand that the guide wanted to show you one attraction that is not in the program and is a bit far from the route, which makes the schedule a bit tight. The guide has to keep the timetable since there are cruise guests who have the scheduled departure time, we do not want any delay and put our guests a risk of missing their ship:)
We appreciate your review and we wish you a nice summer!
Best Regards,
Helsinki Tour Team