Thank you for your feedback. Sorry for your experience on our tour. Unfortunately someone has to be last for pick up. Our 12 passenger van has AC which we use at all times. We only allow 7 people on our tour to make it not cramped. We also list all of our stops so that you know what you will be seeing. That should be something that is taken into consideration when booking.
We do recommend letting us know your concerns during the tour so we can address them right then and there. While we do appreciate this type of feedback, we would much rather have this happen during the tour. That way we could make your time a lot more enjoyable.
We also do not have any guides that are from Hawaii. That should not be an issue. The tour that you signed up for is designed to go to beautiful locations and take photographs. While we can talk about history and other things we are there mainly for the views and photos. We like to help our guest get good pictures. I believe that you might’ve signed up to this tour without reading the description. For that I am sorry but I hope you had a great time.
To our future travelers that are reading this review. Please read the descriptions of the tours you signed up for and know what you are booking before you get yourself involved. We are a small group tour that has a 12 passenger van that limits the group to 7. We have a great time on our tours and so will you. Our van is not cramped.