We apologize for the inconvenience that you experienced during your tour to Pamukkale. We understand that the long pickup time and the high number of passengers on the tour may have affected your overall experience. We are sorry that the tour did not meet your expectations, and we apologize for the confusion caused by the advertising of a small tour. Please note that due to high demand and lack of transport, the tour size may vary, and on that particular day, it was a larger group than we usually have. We appreciate your feedback and will work to improve our services in the future.