Neringa_B, sep. 2022
Unfortunately, it was an unpleasant experience.
1) They did not inform that they will give a form to fill in where you have to confirm that, e.g. you do not have any heart, lung conditions, which is obvious, but also did not have any ear problems, recurring sinusitis, are not on any prescription medication, do not have any mental issues, like depression, anxiety, etc. If you answer yes, you can not dive. It would be highly appreciated if this information was given before purchasing experience on Viator.
2) They explained some signs that they use while diving and then started using some other signs like for breathing in/out, that we were not aware about, because they just did not explain what these signs mean.
3) Instructors were very impatient. They did not explain how to dive or go up properly to learn diving itself but pushed you around instead.
4) Atlantic museum experience took about 15 minutes including diving down to 12 meters and up. Diving up 3 minutes are required to stop in the middle of the way. So there is not only any time to properly see sculptures but also you are constantly pushed around to go as fast as possible. I do not think that even professional divers go through the museum so quickly.
5) They explain that we would dive slowly, as it is important to equalize ears at every meter, and would always ask if everything is okay, but actually they do not listen when you say that something is wrong, only when you repeat the same 4 times or more, and just keep pushing you down.
6) A half of the group could not dive because of some issues, ear not equalizing, stress, etc. so they were waiting swimming around or in the boat. Some people coming back were not feeling fine, they felt nauseous, or had trouble breathing. There were cases when they felt that they did not have enough air to breath. Interestingly that oxygen tanks were not full, they just filled them in for those 15 minutes.
7) When we wanted to check photos taken during diving, a guy showed them very fast without looking at the screen, so most of them were not even loaded, and we could not see them.
I would recommend to think twice before purchasing this experience. This is not for beginners. Or what they mean by saying beginners is they give you equipment and push you around to see museum. Better invest more time in learning proper diving basics, which I expected to learn here, but did not, and then visit Atlantic museum, then you could properly enjoy it.