Hi Marina, thank you for your overall positive review, it's great to see that you enjoyed the tour and our efforts. To cover what you left out of your review, we sent you the correct start time (between 7:30 and 7:40 am) via email and to your WhatsApp, to which you replied that you had received and read it - so it's all documented of course. Out of a group of 10 guests, you were the only ones who did not show up on time, so I personally continued to wait for you. When you arrived 30 minutes late, I hired and paid for a taxi so you could catch up with the group. In the taxi, you also admitted to me that you were late because you stayed at the breakfast buffet. The other option would have been to write you up as a no-show (half an hour late) and you would then have posted an angry 1 star review, right? By the way, the tour lasted 7.5 hours, a bit more than the advertised 7 hours. It's not possible to finish at 6:00 pm if your ship leaves at 6:00 pm. Anyway, it was a pleasure to have you as a guest. Thanks again for your positive review. Best wishes, Federico