Dear Kitty_K,
We apologize for any inconvenience you experienced during your Cordoba Tour with Mosque, Synagogue, and Patios from Malaga. We understand that the bus was over 20 minutes late, and the duration of the trip did not meet your expectations.
Please note that the duration of the tour can vary depending on the pickup location. As Malaga is the last stop for the bus, the tour may have been shorter compared to tours starting from other locations. The bus collects passengers from different points, which can contribute to the overall duration of the tour. Additionally, as the first drop-off location, your return time may have been earlier than expected, which further reduces the tour duration.
We regret that this impacted your experience, and we appreciate your feedback. We will take your comments into consideration to ensure better communication regarding the duration and pickup points of our tours.
Best regards,