Thank you for sharing your feedback on your recent tour experience with our agency. We appreciate your insight and apologize for any inconvenience you may have encountered during the tour.
Regarding the last-minute change in tour start time and the additional pickup, we understand that this caused unexpected delays to the schedule , especially considering the timing constraints related to your cruise.In terms of group size, we generally operate small group tours to ensure a more personalized experience for our clients. We value your feedback regarding the crowdedness of the van, and we will take this into account when making arrangements for future tours. We will communicate your concerns to our team in order to improve our services and ensure a more comfortable experience for our customers.
Your feedback is highly valuable to us as it helps us continuously improve our services and meet our customers' expectations. We want to assure you that we always strive to provide the best possible experience, and we greatly appreciate the positive feedback we receive from our satisfied customers.
If you have any further concerns or questions, please do not hesitate to contact our customer service department. We hope to have the opportunity to welcome you again on another tour in the future, where we can exceed your expectations.
Team A la Francaise!