Hello Stefan.
You know, it's always very easy to give a low rating on emotions. It is much more difficult to objectively assess the situation. We have completed our work according to the description of the tour that you bought on the site. We provided you with a scooter and a tour on time, provided the necessary instructions. According to your desire, you marked the trip right after the start, because you expected something else. The deposit was not delivered to you due to a bank error. And they apologize for this, this situation has never happened with other customers. What I'm saying is that it's very difficult to earn a high rating over the years, but it's very easy to get a low rating in a rush and ruin it. We are sorry that you did not take advantage of our tour and enjoy the trip, we really did it with soul.