Good evening,
All the allegations are false. For example, you said that the guide took you to a cave that was a restricted area, which is false. That was the sea caves, which a popular tourist attraction where people are free to walk to the caves and back as they please. There is no signage anywhere indicating that this is a restricted area. The signage outside the caves are only a warning that is placed after every hurricane, stating to exercise caution when going inside the cave since rocks might fall.
The second allegation claiming that you climbed on large rocks to get there. That is also false. There’s only small rocks that are easy to pass by, and the rest of the terrain is just beach. There is no rock climbing on our itinerary at all. Should customers want to climb large rocks, that is at their own discretion and they are responsible for what precautions they decide to take then.
You said that another passenger cut their leg. This is group of 18 people (including the person writing this review). No accidents occurred. Customers were informed to let us know if anything happened to them.
The tide at sea caves comes gradually, not a sudden surge. It takes about 6 hours for the tide to fully rise. The allegation that you were rushed to get out of there by the tour guide isn’t true. The tour guide only posed a gentle reminder that the tide comes gradually.
I am sorry to hear that you did not enjoy your tour, but I do not appreciate you making false statements about the tour and my business