To the Fuller Party,
Sorry u didn't have a pleasant experience and all criticism will be noted and delt with accordingly. We are sorry that u hade to take time and write a bad review because were better than the way this review seems which is why there's more good experiences than bad. We try our best and sometime with this pier being so busy and only one way in and out it really gets difficult. We at times have drivers take 40min to pull up to island once we get the call and we park only 0.6miles away in a lot so I can honestly see how 10min can turn into needing more and more time when ur crawling just inching forward. We do appologize for the time wasted and understand the frustration. Of course the curb hustlers at the pier will take you for cheaper but that's at your own risk when coming to Seattle so glad you waited for us and took the safe and comfortable way out. Although our time was off, I wish you would have mentioned that in the end you got to Airport and driver was great or something along those lines. Its hard to please everybody and we often get alot of switched times on reservation's day of but we try our best. Since u say never again looks like we cant make it up to you so that next time around the comments can be as nice as many others.
I Still Wish You A Wonderful Day!