Thank you for taking the time to write a review even though it sounds ridiculous. Mr. Stephen Burr..!!
Here is the answer from the guide who accompanied you with whole day tour and potential tourist would know who the liar is ;
This tour is a special product that takes place under the special circumstances of the division of South and North Korea. So, this product is also a product that can be canceled at any time regardless of the travel agency's will due to a special environmental change called 'military provocation' by North Korea. However, for this reason, it is also the most popular product in South Korea. Also, unlike other products, it is a special product that has a limited number of customers who can apply for a tour in one day, that is, there is a possibility of selling out.
I think it would be very misleading to generalize the exceptional situation of selling out that happened to you this time as a situation that all travelers experience every time. And, we have already carried out the alternative tour with your consent for the irreversible situation, and we have also tried to consider your disappointment.
It would not be possible to say that all the reviews of people who have experienced numerous DMZ tours are related to lies. They all know how the tour actually works, and they've probably woken up early in the morning to put their names on the waiting list.