Dear guest,
Thank you for sharing your feedback about your Seville food tour. We are genuinely sorry to hear about the disappointment you faced during your tour, and we apologize for any inconvenience.
Your feedback raises concerns that we take very seriously, as it does not align with the quality of experiences we aim to provide. To assist you further and investigate the details of your tour, could you please provide us with your booking ID by contacting us directly at info@withlocals.com? This will help us identify the specific tour and guide involved so that we can address your concerns more effectively.
We regret that the host arrived late and concluded the tour early, as this is not the level of professionalism we expect from our guides. Additionally, we are concerned to hear that the tastings did not meet your expectations in terms of variety and quality and that the historical aspect of the tour fell short.
Your comments are important to us, and we will conduct a thorough review of this tour to ensure that such issues are addressed and resolved to prevent future occurrences.
Thank you for your patience, and we look forward to receiving your booking ID to assist you further.
Best regards,
Withlocals team