Hi Richard,
Thank you for taking the time to review and I'm sorry our tour was not up to scratch on this occasion.
I acknowledge that you were expecting a much smaller group than what you were placed in. The reality is that it is much more economical to utilise larger buses during busy periods, so we have updated our tour listings to reflect this.
I appreciate that you did not receive a good tour experience so please contact us at info@daves.com.au so we can turn your 1 star in to a 5 star experience.
Regards,
Cat