Hola,
We would like to take a moment to express our sincerest gratitude for taking the time to write a review about our pub crawl activity in the old town of Valencia on Tripadvisor.
We are sorry that you have not enjoyed the experience as much as we would have liked you too. I will have a discussion with the guides as this is usually not a normal behavior and our guides are all very engaging with the groups. Looking at other reviews from that night other guest had a different opinion on the engagement of the guides.
We take pride in providing the best possible service to our customers and your feedback motivates us to continue delivering exceptional experiences. Thank you again for choosing our pub crawl activity and for sharing your feedback with others.
We would love to invite you to another pub crawl to show you that this is not the norm and we usually pride ourselves with being the best pub crawl in Valencia.
We hope to see you again soon and look forward to hosting you on another adventure in Valencia. Warm Regards, Palm Tree Events