up to 24 hours before the experience starts (local time)
Please look for reconfirmation email from us with the exact time to wait outside the lobby for your specific hotel. Cruise ship guests, wait outside the Food Shop next to the Ice Machine at the Citgo Gas Station. That is left when you pass through the security gate of the cruise terminal.
Please look for reconfirmation email from us with the exact time to wait outside the lobby for your specific hotel. Cruise ship guests, wait outside the Food Shop next to the Ice Machine at the Citgo Gas Station. That is left when you pass through the security gate of the cruise terminal. For guest on cruise ship: All departure times are based on the LOCAL time in port. Ships sometimes do not adjust their clocks to the local time in port, so it is very important to make sure you meet your tour at the correct local time. You can ask onboard or on shore to determine the local time, or you can go to www.worldtimeserver.com. Meeting Instructions We ask all guests to please plan to be at the designated departure/pick up location at least 40 minutes before TOUR departure time. (ex: 9 am tour departure = 8:20 pick up time) Contact Information If you encounter any difficulties the day of the tour, please contact the local representative at (+297) 699-5492
You can cancel up to 24 hours in advance of the experience for a full refund.