Hi Kristine, we received your message at 5:10 stating 'We are here,' but if that wasn't the case, we will still verify with the individual in charge of the lighthouse to investigate why it may have closed earlier on that day. However, as we have already informed you via Viator message, to process a refund for your booking, please reach out to Viator directly as you made the reservation through their platform. Unfortunately, we are unable to provide refunds for bookings made through third-party services.
Thank you for understanding.