05:00 AM
We will contact you on the day before the trip to inform you on the pick-up time. Please make sure that you provide us with a valid phone number, as we use whatsapp or sms to reach you. Alternatively, we can contact you via email. In that case, please make sure to check your mailbox, including the spam folder, reglarly.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)